Privacy Policy
Privacy Policy - Stellar Cart
Last Updated: November 01, 2025
At Stellar Cart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, make a purchase, or interact with our services.
We operate an online store offering Kids Garments, Men's & Women's Garments, Electronic Gadgets, Watches, Perfumes, Hand Bags, Makeup, and Ladies & Gents Footwear. This policy applies to all visitors and customers of stellarcart.shopify.com.
1. Information We Collect
We collect information in three ways:
| Type | Details |
|---|---|
| Information You Provide | Name, email, phone number, shipping/billing address, payment details (processed securely via Shopify), order notes, account login info |
| Automatically Collected | IP address, browser type, device info, pages visited, time spent, referring site, cookies & analytics data |
| From Third Parties | Shopify (platform data), payment gateways, shipping partners (e.g., TCS, Leopard), Google Analytics, Facebook Pixel (for ads) |
2. How We Use Your Information
We use your data to:
- Process and fulfill your orders (including shipping & COD verification)
- Send order confirmations, tracking updates, and delivery notifications
- Provide customer support via phone (+92 300 7165026, +92 346 7165026) or email (info.stellarcart.shopify@gmail.com)
- Improve our website, products, and marketing
- Prevent fraud and secure transactions
- Send promotional emails (only if you opt-in)
- Comply with legal obligations (tax, customs, etc.)
3. Cookies & Tracking
We use cookies to:
- Remember your cart items
- Analyze site traffic (via Google Analytics)
- Show relevant ads (via Facebook, Instagram, Google Ads)
You can disable cookies in your browser settings, but some features (like checkout) may not work.
4. Sharing Your Information
We do not sell your personal data. We only share it with trusted partners when necessary:
| Partner | Purpose |
|---|---|
| Shopify | Hosting, payments, order processing |
| Payment Gateways | Secure card/JazzCash/EasyPaisa transactions |
| Courier Services | Delivery (name, address, phone) |
| Email/SMS Tools | Order updates & promotions (if subscribed) |
| Government/Law | Only if legally required |
5. Data Security
- All payments are encrypted via SSL (HTTPS)
- Card details are never stored on our servers
- Access to customer data is restricted to authorized team members only
- Regular security audits via Shopify’s enterprise-grade infrastructure
6. Your Rights (Data Control)
You have the right to:
- Access your data
- Correct inaccurate info
- Delete your account & data
- Opt-out of marketing emails (click "Unsubscribe" in any email)
- Request data export (we’ll send a CSV file within 7 days)
To exercise any right, email us at info.stellarcart.shopify@gmail.com with your Order ID or Registered Email.
7. Children's Privacy
Our store is not intended for children under 13. We do not knowingly collect data from minors. Parents can contact us to delete any accidentally collected info.
8. Third-Party Links
Our site may link to external sites (e.g., brand pages, payment portals). We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this policy. Changes will be posted here with the "Last Updated" date. Continued use of our site means you accept the updates.
10. Contact Us
For privacy concerns or data requests:
Stellar Cart 📞 +92 300 7165026 | +92 346 7165026 📧 info.stellarcart.shopify@gmail.com 🌐 stellarcart.shopify.com
We respond within 24–48 hours.